Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets and DEA Excel Solver

Author(s)

    • Zhu, Joe

Bibliographic Information

Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets and DEA Excel Solver

by Joe Zhu

(International series in operations research & management science, 51)

Kluwer Academic Publishers, c2003

Available at  / 14 libraries

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Note

Includes bibliographical references and indexes

Description and Table of Contents

Description

This book introduces DEA as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective. This book also provides easy-to-use DEA software - DEA Excel Solver. This DEA Excel Solver is an Add-In for Microsoft Excel and provides a custom menu of DEA approaches, which include more than 150 different DEA models. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational efficiency issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, e-business, public services and many other industries. The DEA Excel Solver does not set limit on the number of units, inputs or outputs. With the capacity of Excel Solver, the DEA Excel Solver can deal with large sized performance evaluation tasks.

Table of Contents

  • Basic DEA Models
  • Measure-specific DEA Models
  • Returns-to-Scale
  • DEA with Preference
  • Modelling Undesirable Measures
  • Context-dependent Data Envelopment Analysis
  • Benchmarking Models
  • Models for Evaluating Value Chains
  • Congestion
  • Super Efficiency
  • Sensitivity Analysis and Its Uses
  • DEA Excel Solver.

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