Proceedings of the 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services : held at Longhirst Management and Training Centre, Longhirst Hall, Northumberland, England, 27 to 31 August 1999
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Proceedings of the 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services : held at Longhirst Management and Training Centre, Longhirst Hall, Northumberland, England, 27 to 31 August 1999
Information North for the School of Information Studies, University of Northumbria at Newcastle, 2000
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On cover: "Value and impact"
At head title: School of Information Studies University of Northumbria at Newcastle