Skilled interpersonal communication : research, theory and practice
著者
書誌事項
Skilled interpersonal communication : research, theory and practice
Routledge, 2004
4th ed
- : hbk
- : pbk
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注記
Previous ed.: published as Social skills in interpersonal communication. / Owen Hargie, Christine Saunders and David Dickson. 1994
Includes bibliographical references (p. 443-507) and indexes
内容説明・目次
内容説明
Previous editions ('Social Skills in Interpersonal Communication') have established this work as the standard textbook on communication. Directly relevant to a multiplicity of research areas and professions, this thoroughly revised and updated edition has been expanded to include the latest research as well as a new chapter on negotiating. Key examples and summaries have been augmented to help contextualise the theory of skilled interpersonal communication in terms of its practical applications. Combining both clarity and a deep understanding of the subject matter, the authors have succeeded in creating a new edition which will be essential to anyone studying or working in the field of interpersonal communication.
目次
Introduction: The Importance of Interpersonal Skills. Interpersonal Communication: A Skill-based Model. Nonverbal Communication. Rewarding and Reinforcing. Questioning. Reflecting. Listening. Explaining. Self-disclosure. Set Induction and Closure. Assertiveness. Influence and Persuasion. Negotiating. Groups and Group Interaction. Concluding Comments. Bibliography. Name Index. Subject Index.
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