Telecommunications convergence : bridging the gap between technologies and service
Author(s)
Bibliographic Information
Telecommunications convergence : bridging the gap between technologies and service
(McGraw-Hill telecom, . Portable consultant)(McGraw-Hill telecommunications)
McGraw-Hill, c2002
2nd ed
- Other Title
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Telecommunications convergence : how to bridge the gap between technologies and service
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Note
Includes index
Description and Table of Contents
Description
This volume examines the three components of the convergence phenomenon - technologies, companies and services - in order to help the reader understand how the fundamentals of customer service are created.
Table of Contents
- Introduction: Playing in the Convergence Whirlpool Telecommunications: The Big Bang and the Collapsing Universe Changes in managerial hierarchies Attendant changes in network hierarchies Convergence: A Definition Convergence of technologies (IP
- ATM
- SONET
- PPP
- DWDM
- Examples and implications (high-level) Convergence of services Convergence of companies Implications of Convergence The Technology A Network Overview
- Access
- 56Kbps modems
- ISDN
- XDSL
- Wireless local loop
- LMDS/MMDS
- GSM/variants
- FDMA/TDMA/CDMA
- Transport: Building the Cloud
- GEO
- MEO
- LEO
- HALE
- Microwave
- SONET/SDH
- SS7SS7/IP, ATM, Frame Relay internetworking
- WDM
- DWDM
- UDWDM
- Optical issues with WDM systems
- Management of optical issues
- Electro-optical switching
- EDFAs The Services Service types (Voice
- Video
- Image
- Data
- Fax) Integrated services (H.323) Unified Messaging Virtual Private Networks (VPN) Quality of Service (QoS) issues QoS protocols (IP TOS
- DiffServ
- RSVP/IntServ
- MPLS
- ATM OoS) Network management
by "Nielsen BookData"