The distance manager : a hands-on guide to managing off-site employees and virtual teams

著者

書誌事項

The distance manager : a hands-on guide to managing off-site employees and virtual teams

Kimball Fisher, Mareen Duncan Fisher

McGraw-Hill, c2001

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

How do you know you're getting peak performance from people whom you manage at another location? How do you motivate and communicate with people who work off-site? How do you coordinate the responsibilities of virtual team? How do you lead people who don't report to you and may even work for another company? As the nature of the workplace changes, more and more managers are confronting these challenges. This is the first book that answers them."The Distance Manager" draws on the experiences of a cross-section of managers at every corporate level - men and women who themselves have been thrust into the challenging world of distance managing and who have learned to do a tough job well. Some are sales managers, some are field managers, some are production managers. They work for large Fortune 500 corporations and for small technology start-up companies. Now you can benefit from their experiences and hard-won wisdom as you discover the secrets of: inspiring and motivating individuals and teams from afar; coaching for peak performance via e-mail, the telephone, teleconferencing and videoconferencing; building a cohesive team comprised of workers in different locations; managing projects from a distance; using the Web to set up effective shared workplaces and files; leading people who don't report to you; keeping work on track and on time; and, much more!

目次

Distance Managing: The Foundation Principles. The Seven Competencies of an Effective Distance Manager. Five Things The Cripple the Effectiveness of the Distance Manager. What Employees Want from a Distance Manager. Six Types of Virtual Teams. Stay Connected and Coordinated: The Dos and Don'ts. The Distance Coach: Getting Peak Performance. Distance Team Building: Building Skills in Remote Sites. Distance Training: Building Skills in Remote Sites. Bulding Trust from a Distance. Overcoming the Isolation of the Satellite Office. Managing Employees Who Work at Home. Leading People Who Don't Report to You. The Necessity of Face-to-Face Meetings. Celebrating from a Distance. The Distance Technology Handbook. Setting Up a Virtual Office: The BasicHardware and Communications Lines People Need. How to Use the Telephone. The Distance Manager's Guide to Efficient Teleconferences. Videoconferencing: Technology and Table Manners. Managing by E-mail - Without Letting It Take over Your Life. Using Web Tools: Effective Shared Workplaces and Files. Web Conferencing: Working with Whiteboards and Web Meetings. The Distance Manager in Action. The Distance Sales Manager at Xerox. The Distance Project Manager at International Paper. The Distance Product Development Manager at Hewlett-Packard. The Distance Senior Manager at Weyerhaeuser.

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