The ten demandments : rules to live by in the age of the demanding consumer

著者

• Mooney, Kelly
• Bergheim, Laura

書誌事項

The ten demandments : rules to live by in the age of the demanding consumer

Kelly Mooney with Laura Bergheim

McGraw-Hill, c2002

• hardcover

注記

Includes index

• NII書誌ID(NCID): BA63637221
• ISBN:
  • 0071387390
• LCCN: 2002003898
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: [New York]
• ページ数/冊数: xviii, 266 p.
• 大きさ: 21 cm
• 分類:
  • LCC : HF5415.5
  • DC21 : 658.8/12
• 件名:
  • LCSH : Customer relations
  • LCSH : Customer services
  • LCSH : Customer loyalty
  • LCSH : Consumer satisfaction