Telecom audit : a complete cost-reduction strategy for your corporate telecommunications bills
著者
書誌事項
Telecom audit : a complete cost-reduction strategy for your corporate telecommunications bills
McGraw-Hill, c2003
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注記
Includes bibliographical references (p. 391-392) and index
内容説明・目次
内容説明
Phone systems, service, data networks, and the Internet are critical pieces of any company's communications. And most IT professionals don't understand the effects of deregulation and parallel technologies on the bottom line. Telecommunications companies have more than a 30% error rate on their billing each month. There are only about 4,000 telecom consultants in the country who do nothing but find errors on bills. The economy seems to be crying out for just this type of study. This work explores the various technologies in terms of cost and ROI, sets up some case studies to solve real communications issues, offers cheap ways to meet bandwidth requirements, looks at the players in the marketplace in terms of technology as well as cost, explains what a tariff is and how it can be made to work for you, gives a better understanding of telecom taxes, which ones are required and to what degree, and provides international strategies to manage costs of a national and global network. Reading this book will be like hiring that telecom consultant. *SAVINGS!!! - realize 40-60% savings with the information contained in the book *"Show me the money" demo included*Review - assessing bills to know if you're overpaying*Analysis - benchmarking, comparative technologies, ROI, tariff info, etc.*Negotiation - how to work with your various services to ensure you're getting the best rates possible*Cost Justification - finding costs in other areas to justify expenditure in technology*Vendor Management - understanding where and how to go to get the best price*Recovery of capital - finding out if and when you've overpaid, and getting back $ when it's due*Tax Rebates, Relocations, Growth Assessment, and Telemanagement - exploring all the angles to get the most of your telecom dollars
目次
Foreword Preface Acknowledgments List of Telecom Acronyms Chapter 1: Introduction Chapter 2: The Black Hats and the White Hats Chapter 3: Demystifying Your Phone Bill Chapter 4: Managing Your Local Phone Bill Chapter 5: Optimizing Local Services Chapter 6: Long-Distance Auditing Chapter 7: Toll-Free Services Chapter 8: Auditing Contracts Chapter 9: Wireless Chapter 10: Taxes and Surcharges Chapter 11: Using Technology to Save Money: Access Technologies Chapter 12: Using Technology to Save Money: Transport Technologies Chapter 13: Performing a Cost-Benefit Analysis Chapter 14: International Considerations Chapter 15: Conclusion Appendix A: Common Uniform Service Order Codes Appendix B: Audit Plan Appendix C: Worksheet for Rough Comparison of Long-Distance Plans Appendix D: A Brief View of Current International Telecom Trends Appendix E: List of Reliable Vendors and Consultants Appendix F: Managing Your Issues with the LEC Appendix G: Erlang Table Appendix H: Glossary Appendix I: Bibliography Index
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