書誌事項

Supervision today!

Stephen P. Robbins, David A. DeCenzo

Pearson/Prentice Hall, c2004

4th ed

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注記

Originally published 1995; 2nd ed. 1998; 3rd ed. 2001

Includes bibliographical references and index

内容説明・目次

内容説明

For courses in Supervisory Management, Supervision, and First-Line Management. Written by well-respected educators in the field, this skills-focused introduction to supervision captures the reality of supervising in the 2000s. It takes students on the job by first explaining the job of supervisor and then featuring a wide range of examples of how supervisors operate in real situations. The focus is on key skills needed for effective supervision-e.g., goal-setting, delegating, budgeting, interviewing, negotiating, counseling, coaching, conducting groups meetings, and handling grievances. Rich in instructional aids and experiential opportunities, it features lots of vignettes and visual stimuli to make concepts come alive. NOW PACKAGED WITH EACH NEW STUDENT TEXT! Self-Assessment Library v. 2.0 CD-ROM now accompanies each Robbins, Supervision Today! 4e textbook. This unique easy-to-use assessment tool allows you to assess your knowledge, beliefs, feelings, and actions in regard to a wide range of personal skills, abilities, and interests. Automatically graded, self-scoring exercises. Generates individual analysis, which can be printed or emailed. The 45 exercises located on CD-Rom are divided into three parts - What About Me?, Working With Others, and Life in Organizations as listed in the Table of Contents.

目次

I. INTRODUCTION. 1. Defining the Supervisor's Job. 2. Understanding Supervisory Challenges in the New Millennium. II. PLANNING, ORGANIZING, STAFFING, AND CONTROLLING. 3. Establishing Goals. 4. Organizing an Effective Department. 5. Acquiring the Right People. 6. Designing and Implementing Controls. 7. Solving Problems and Making Decisions. III. STIMULATING INDIVIDUAL AND GROUP PERFORMANCE. 8. Motivating Your Employees. 9. Providing Effective Leadership. 10. Communicating Effectively. 11. Supervising Groups and Work Teams. IV. COPING WITH WORKPLACE DYNAMICS. 12. Appraising Employee Performance. 13. Ensuring a Safe and Healthy Work Environment. 14. Handling Conflict, Politics, and Negotiations. 15. Dealing with Change and Innovation. 16. The Supervisor's Role in Labor Relations.

「Nielsen BookData」 より

詳細情報

  • NII書誌ID(NCID)
    BA64878391
  • ISBN
    • 013111820X
  • LCCN
    02035508
  • 出版国コード
    us
  • タイトル言語コード
    eng
  • 本文言語コード
    eng
  • 出版地
    Upper Saddle River, N.J.
  • ページ数/冊数
    xxiii, 487 p.
  • 大きさ
    26 cm
  • 分類
  • 件名
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