Global IT outsourcing : software development across borders
Author(s)
Bibliographic Information
Global IT outsourcing : software development across borders
Cambridge University Press, 2003
- : hardback
- : pbk
Available at 11 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Includes bibliographical references and index
Description and Table of Contents
Description
This book offers key insights into how to manage software development across international boundaries. It is based on a series of case studies looking at the relationships between firms from North America, the UK, Japan and Korea with Indian software houses. In these case studies, which have typically been compiled over a 3-4 year timespan, the authors analyse the multi-faceted challenges encountered in managing these Global Software Alliances (GSAs). These challenges range from the conflicts that managers face when dealing with distance, to the tensions of transferring knowledge across time and space, to issues in trying to establish universal standards in a context of constant change, and the problems of identity that developers and clients experience in having to deal with different organizations and countries. Throughout the book, the authors draw on their extensive research and experience to offer constructive advice on how to manage GSAs more effectively.
Table of Contents
- List of figures
- List of tables
- List of boxes
- Foreword
- Acknowledgements
- List of abbreviations
- 1. Introducing the phenomenon of global software work
- 2. Globalization and global software work
- 3. Globtel's GSA programme In India
- 4. The Globtel-Witech relationship: a 'standardization' perspective
- 5. Global software work: an identity perspective
- 6. The Globtel-MCI relationship: the dialectics of space and place
- 7. Managing the knowledge transfer process: the case of Sierra and its Indian subsidiary
- 8. The case of Gowing and Eron GSA: power and control
- 9. Cross-cultural communication challenges: GSAs between Japanese and Indian firms
- 10. Reflections and synthesis on theoretical insights
- 11. Managerial implications
- Index.
by "Nielsen BookData"