Human relations in organizations : applications and skill building
Author(s)
Bibliographic Information
Human relations in organizations : applications and skill building
(McGraw-Hill higher education)
McGraw-Hill, c2002
5th ed
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
Lussier's "Human Relations in Organizations: Applications and Skill Building, 5e", takes on an application/skill building approach. This approach suits professors, who want to incorporate more activities and exercises into the classroom, and students who want to be able to do more than just understand concepts, but actually apply and develop skills that they can use in their daily and professional life. The book continues to have integration balanced by a three-pronged approach: clear concise understanding of human relations/organizational behavior concepts; the application of HR/OB concepts for critical thinking in the business world; and the development of HR/OB skills. This approach allows the student to learn the concept, apply it through various applications and situational activities, and ultimately apply it to his/her own life.
Table of Contents
Table of Contents: Part 1 - Behavior, Human Relations and Performance Begins With You Chapter 1 - Understanding Behavior, Human Relations and Performance Chapter 2 - Diversity in Personality, Learning, and Perception Chapter 3 - Diversity in Attitudes, Self Concept and Values Part 2 - Communication Skills: The Foundation of Human Relations Chapter 4 - Interpersonal Communication Chapter 5 - Organizational Structure and Communication Part 3 - Other Skills Influencing Behavior, Human Relations, and Performance Chapter 6 - Motivation Chapter 7 - Leadership Chapter 8 - Transactional Analysis, Assertiveness and Conflict Resolution Part 4 - Team Behavior, Human Relations and Performance Chapter 9 - Power, Politics and Ethics Chapter 10 - Teams and Creative Problem Solving and Decision Making Chapter 11 - Team Dynamics and Leadership Part 5 - Organizational Challenges Chapter 12: Change: Managing Culture, Diversity, Quality and Climate Chapter 13 - Valuing Diversity Globally Chapter 14 - Productivity, Quality, and Participative Management Part 6 - Personal Development Chapter 15 - Time and Career Management Appendix A - Applying Human Relations Skills Appendix B - Internet Exercises Appendix C - How to Research Case Material Using the Internet Notes Index
by "Nielsen BookData"