Administrative office management : an introduction
Author(s)
Bibliographic Information
Administrative office management : an introduction
Prentice Hall, c2001
7th ed
Available at 2 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Includes bibliographical references and index
Description and Table of Contents
Description
Updated to keep pace with rapid technological advances, this comprehensive introduction to office management focuses on what office managers actually do on the job. Written in an easy-to-read style with pedagogical aids throughout, it systematically explores the full range of office management topics, office environment, employees, systems, and functions.
Table of Contents
I. PRINCIPLES OF ADMINISTRATIVE OFFICE MANAGEMENT.
1. The Managerial Process.
2. The Organizing Process.
3. The Communication Process.
II. MANAGEMENT OF THE OFFICE ENVIRONMENT.
4. Office Layout.
5. Office Environment.
6. Office Equipment and Furniture.
III. MANAGEMENT OF OFFICE EMPLOYEES.
7. Selecting Office Employees.
8. Developing Office Employees.
9. Supervising Office Employees.
10. Motivating Office Employees.
11. Appraising Performance of Office Employees.
12. Analyzing Jobs of Office Employees.
13. Evaluating Jobs of Office Employees.
14. Administering Salaries of Office Employees.
15. Measuring Output of Office Employees.
16. Improving Productivity of Office Employees.
IV. MANAGEMENT OF OFFICE SYSTEMS.
17. Systems Analysis.
18. Computer Technology.
19. Telecommunications Technology.
20. Applications Software.
21. Records Management and Micrographics.
V. MANAGEMENT OF OFFICE FUNCTIONS.
22. Forms Design and Control.
23. Office Reprographics and Mail Services.
24. Quality and Quantity Control.
25. Budgetary and Cost Control.
by "Nielsen BookData"