Guide to managerial communication : effective business writing and speaking

書誌事項

Guide to managerial communication : effective business writing and speaking

by Mary Munter

(The Prentice Hall guides to advanced communication / Mary Munter)

Prentice Hall, c2003

6th ed

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注記

Bibliography: p. 185-188

Includes index

内容説明・目次

内容説明

This book is written for you if you need to communicate in today's business or professional environment. *The thought of giving a presentation is making you nervous. How can you relax? *How can you write faster and more succinctly? *How can you use PowerPoint to create more effective slides? *How can you communicate effectively in different cultures? *How can you enhance your credibility and persuasiveness? *How can you write email that will be read? This newly-revised sixth edition summarizes practical skills for communication strategy, writing, and speaking. *SHORT: summarizing results and techniques *PROFESSIONAL: practical and useful *READABLE: clear, direct, easy to skim

目次

1. Communication Strategy. Communicator Strategy. Audience Strategy. Message Strategy. Channel Choice Strategy. Cultural Strategy. 2. Writing: Composing Efficiently Composing Under Normal Circumstances. Composing Under Special Circumstances. 3. Writing: Macro Issues. Document Design for "High Skim Value." Structural Signposts for Connection. Effective Paragraphs or Sections. 4. Writing: Micro Issues. Editing for Brevity. Editing for Style. 5. Speaking: Verbal Structure. Tell/Sell Presentations. Questions and Answers. Consult/Join Meetings. Special Speaking Situations. 6. Speaking: Visual Aids. Designing the Presentation as a Whole. Designing Each Individual Chart. Choosing Visual Aid Equipment. Practicing with Visual Aids. 7. Speaking: Nonverbal Skills. Nonverbal Delivery Skills. Listening Skills. Appendices. Formats for Memos, Reports, and Letters. Unbiased Language. Grammar and Usage. Punctuation.

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