The indispensable health care manager : success strategies for a changing environment
著者
書誌事項
The indispensable health care manager : success strategies for a changing environment
（The Jossey-Bass health care series）
Jossey-Bass, c2002
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注記
Includes bibliographical references and index
収録内容
- Beyond the willing-and-able manager
- From provider orientation to customer obsession
- From silo thinking to organizational perspective
- From directing to coaching
- From status quo to courage, risk, and change
- From busyness to results
- From telling to facilitating dialogue
- From protecting turf to building relationships
- From function manager to business leader
- From employee-as-expendable to employee-as-precious
- From pressure and overwork to balance and perspective
- Becoming the indispensable, gratified manager
