Information technology-enabled global customer service
Author(s)
Bibliographic Information
Information technology-enabled global customer service
Idea Group Pub., c2003
- : hardcover
- : electronic
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
In the modern business environment, competitiveness calls for integrating the potential of information technology to well-functioning global logistics. This manual combines theoretical consideration and practical experiences in implementing new customer service models.
by "Nielsen BookData"