Measuring information technology investment payoff : contemporary approaches

書誌事項

Measuring information technology investment payoff : contemporary approaches

Mo Adam Mahmood, Edward J. Szewczak

(Series in information technology management)

Idea Group Pub., c1999

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注記

Includes bibliographical references (p. 491-541) and index

内容説明・目次

内容説明

It would seem that business investment in information technology (IT) is at root no different from business investment in anything else. After a careful consideration of the costs of the investment and its anticipated benefits, a decision is made as to whether the benefits of the investment outstrip the costs and by how much. If the benefits are competitive with other investment alternatives (say, a major marketing campaign), then the business will commit financial resources to the IT proposal. Otherwise it won't. This decision making process is at the heart of capital budgeting. Senior executives have been making IT investment decisions for well over three decades. So why is the measurement of IT investment payoff so difficult and controversial? Why do we need a book dealing with contemporary approaches to measuring IT investment payoff? Why have earlier approaches to measuring IT investment payoff proven unsatisfactory? In what respects have earlier approaches fallen short? Do we need to scrap earlier approaches entirely or can we find important improvements to these approaches such that they can be newly applied to effectively measure IT investment payoff in ways that are convincing to senior management? This book should help readers find improvements in existing methods for measuring IT investment payoff, as well as to find new, innovative methods for addressing the value of emerging IT.

目次

  • Information Technology Investment and Organizational Performance - New Perspectives from Information Systems Research and Practice
  • An Integrative Research Approach to Assess the Business Value of Information Technology
  • A Roadmap for IS/IT Evaluation
  • The Relationship Between Firms' Information Systems Policy and Business Performance - a Multivariate Analysis
  • Client Server Technology - Management Issues, Adoption and Investment
  • Towards an Understanding of EIS Implementation Success
  • Investments in Reusable Software - a Study of Software Reuse Investment Success Factors
  • Information Technology Investment Payoff - the Relationship Between Performance, Information Strategy and the Competitive Environment
  • A Road-Map for the Evaluation of Information Technology Investment
  • A New Efficiency Methodology for IT Investment Analysis Studies
  • ISO-Based Model for the Justification of Telecommunications Investment - a Conceptual Framework
  • Measuring Software Process Improvement Payoff
  • Enhancing Corporate Investment Decisions for IS/IT - the Role of Leadership Strategies
  • Using an Activity Based Approach to Determine the Cost of Client/Server Systems
  • Understanding the Business Value of Information Systems - a Flexibility-Based Perspective
  • Evaluating Information Technology Investment - a Methodology for Managing Risk
  • An Empirical Assessment of Financial EDI Value to Corporate Adopters
  • A Framework for Assessing IT Investment in Reengineering Initiatives - a Case Study
  • Achieving Information Systems Value - a Case Study Analysis
  • Measuring the Success of Implementing Multimedia CBTs in Business
  • Business Use of the Internet
  • Impact of IT Supported Knowledge Work - Case of ""CARVE"" at Morgan Stanley.

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