Banking/trading : operations management
著者
書誌事項
Banking/trading : operations management
（Finance and capital markets）
Palgrave Macmillan, 2003
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Operations management is becoming critical among the success factors of financial institutions. Banking/ Trading - Operations Management focuses on the particular challenges and new trends the operations manager has to address, which involves a balancing act between cost optimization and growing business requirements. Banking operations have been developed from data-entry and mass labour-intensive processes to highly automated process controlled environments. This work comprises a mixture of practical and academic elements; it is designed to contribute to better functioning operations departments by providing the tools to implement theoretical concepts in real situations, proven in daily practice.
目次
Introduction PART I: TRENDS IN OPERATIONS MANAGEMENT From Data-Entry to Process Control Outsourcing the Next Stage Processing and the Internet: Implications for the Back Office Operational Risk Management: The Core Risk for the Operations Manager E-Commerce: Remember the Pitfalls PART II: ORGANISATION AND MANAGEMENT Leadership versus Management? Business Process Redesign Project Management: Lessons Learned from IT Projects Cost Accounting in the Operations Area PART II: LEADING PRACTICE Collateral Management OP Risk in Payments Information Technology for Operations Managers Management Information For Operations Managers
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