Essentials of shared services
著者
書誌事項
Essentials of shared services
（Essentials series）
J. Wiley, c2003
- : paper
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
What works, why it works, and how to evaluate a shared services program
Shared services, a form of "internal outsourcing," enables corporations to achieve economies of scale by creating a separate entity within the company to perform specific internal services, such as payroll, accounts payable, travel and expense processing, etc. Essentials of Shared Services provides a quick, concise overview of shared services fundamentals, bringing senior-level executives up to speed so that they make the right decision. Bryan Bergeron provides a foundation of shared services from a historical, economic, technical, and customer perspective, showing how shared services can impact a corporation's bottom line, both long and short term. He delivers specific recommendations that can be used to establish and manage a shared services effort and includes a variety of examples of programs that work and those that do not.
目次
Preface.
1 Overview.
2 The Corporation.
3 Shared Business Unit.
4 Process.
5 Technology.
6 Evaluation.
7 Economics.
8 Getting There.
Further Reading.
Glossary.
Index.
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