Public productivity handbook
Author(s)
Bibliographic Information
Public productivity handbook
（Public administration and public policy, 107）
M. Dekker, c2004
2nd ed., rev. and expanded / edited by Marc Holzer, Seok-Hwan Lee
Available at 18 libraries
Note
Previous ed.: 1992
Includes bibliographical references and index
Description and Table of Contents
Description
Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective internal and external connections. It's coverage of new and systematic management approaches and well-defined measurement systems provides guidance on correct utilization of human resources that ensure improvements in productivity and performance. The authors discuss such topics as citizen-driven government and performance, public sector values and productivity, privatization, and productivity barriers in the public sector.
Table of Contents
Mastering Public Productivity and Performance Improvement: From A Productive Management Perspective, M. Holzer and S.-H. Lee
Public Productivity in the Classical Age of Public Administration, H.L. Schachter
Citizen-Driven Government and Performance, K. Callahan
Decision Making and Managerial Capacity in the Public Sector, G.A. Gianakis
Public Sector Values and Productivity, M. Van Wart
Privatization, M. Holzer and H.-S. Kang
Public Management of Privatization and Contracting, J.A. Raffel and D.A. Auger
Productivity Barriers in the Public Sector, D.N. Ammons
The Implementation Game, E.M. Berman
Government Reinvention, B.A. Cigler
Productivity and Ethics: The Leadership Challenge, J.S. Bowman and R.L. Williams
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