Public productivity handbook

著者

書誌事項

Public productivity handbook

(Public administration and public policy, 107)

M. Dekker, c2004

2nd ed., rev. and expanded / edited by Marc Holzer, Seok-Hwan Lee

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注記

Previous ed.: 1992

Includes bibliographical references and index

内容説明・目次

内容説明

Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective internal and external connections. It's coverage of new and systematic management approaches and well-defined measurement systems provides guidance on correct utilization of human resources that ensure improvements in productivity and performance. The authors discuss such topics as citizen-driven government and performance, public sector values and productivity, privatization, and productivity barriers in the public sector.

目次

Mastering Public Productivity and Performance Improvement: From A Productive Management Perspective, M. Holzer and S.-H. Lee Public Productivity in the Classical Age of Public Administration, H.L. Schachter Citizen-Driven Government and Performance, K. Callahan Decision Making and Managerial Capacity in the Public Sector, G.A. Gianakis Public Sector Values and Productivity, M. Van Wart Privatization, M. Holzer and H.-S. Kang Public Management of Privatization and Contracting, J.A. Raffel and D.A. Auger Productivity Barriers in the Public Sector, D.N. Ammons The Implementation Game, E.M. Berman Government Reinvention, B.A. Cigler Productivity and Ethics: The Leadership Challenge, J.S. Bowman and R.L. Williams

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