Improving the quality of East and West European public services

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Improving the quality of East and West European public services

edited by Elke Löffler and Mirko Vintar

Ashgate, 2004

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注記

Papers presented at the third meeting of the Working Group on Public Sector Quality, held within the annual conference of the Network of Institutes and Schools for Public Administration in Central and Eastern Europe held in Cracow, Poland, in April 2002

Includes bibliographical references and index

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