Communicating across cultures : the key to successful international business communication

著者

書誌事項

Communicating across cultures : the key to successful international business communication

Phillip Khan-Panni & Deborah Swallow

How To Books, 2003

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注記

Includes index

内容説明・目次

内容説明

This practical resource demonstrates how to tailor your own communication style to a multi-cultural audience for best outcomes. The authors are both experienced public speakers and trainers.

目次

  • Part 1 Bridging the communication gap: why this book?
  • why speaking louder and slower doesn't work
  • East is East and West is West
  • East/West influences on thinking
  • some influences on behaviour
  • the five stages of cultural learning
  • when is a "yes" not a "yes"
  • making English international
  • connecting with the audience
  • international presentations
  • tips on communicating with different nations. Part 2 Quick reference guide for busy people: the seven relationship danger points of business
  • the ten best tips for doing business around the world
  • corruption index.

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