Face-to-face communications for clarity and impact
Author(s)
Bibliographic Information
Face-to-face communications for clarity and impact
（The results-driven manager series）
Harvard Business School Press, c2004
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Note
Includes bibliographical references
Description and Table of Contents
Description
With tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is the essential guide to using the spoken word more effectively. It includes fast and actionable tools and strategies for improving critical management skills - culled from Harvard Business School Publishing's respected newsletters - "Harvard Management Update" and "Harvard Management Communication Letter".
by "Nielsen BookData"