Signposts to service excellence : the African paradigm

Author(s)

• Shonhiwa, Shepherd

Bibliographic Information

Signposts to service excellence : the African paradigm

Shepherd Shonhiwa

University of South Africa, c2001

1st ed

Note

Includes bibliographical references (p. 150 p)

• NCID: BA67176313
• ISBN:
  • 1868881687
• LCCN: 2002427048
• Country Code: sa
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Pretoria
• Pages/Volumes: ix, 150 p.
• Size: 22 cm
• Classification:
  • LCC : HF5415.5
  • DC21 : 658.8/12
• Subject Headings:
  • LCSH : Customer services -- Africa, Sub-Saharan