Business processes and information technology

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Bibliographic Information

Business processes and information technology

Ulric J. Gelinas, Jr., Steve G. Sutton, Jane Fedorowicz

Thomson/South-Western, c2004

Other Title

Business processes & information technology

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Note

Includes bibliographical references and index

Description and Table of Contents

Description

This text prepares students to effectively use, manage, and participate in the development of information technology applications in support of common business processes. Interconnections among an organization's management, business processes, information systems and information technology are brought out in each chapter. Another emphasis throughout the text is the governance, control, and security of business processes, information systems--especially underlying financial information systems--and emerging technologies. Moreover, the text centers around three themes: IT innovations, e-business and enterprise systems.

Table of Contents

PART 1: BUSINESS PROCESSES AND INFORMATION SYSTEMS FOUNDATIONS 1. Introduction to Information Systems 2. Documenting Business Processes PART 2: TECHNOLOGY FOR BUSINESS PROCESSES AND INFORMATION SYSTEMS 3. Database Management 4. E-business 5. Business Intelligence & Knowledge Management PART 3: DEVELOPMENT OF INFORMATION SYSTEMS 6. Systems Analysis 7. Systems Design and Implementation PART 4: INTERNAL CONTROL FOR BUSINESS PROCESSES AND INFORMATION SYSTEMS 8. IT Governance: The Management and Control of Information Technology and Information Integrity 9. Controlling Information Systems: Process Controls PART 5: CORE BUSINESS PROCESSES 10. The "Order-to-Cash" Process: Part I, Marketing and Sales 11. The "Order-to-Cash" Process: Part II, Revenue Collection 12. The "Purchase-to-Pay" Process 13. Integrated Production Processes 14. The Business Reporting Process

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