Workplace violence in services sectors and measures to combat this phenomenon
著者
書誌事項
Workplace violence in services sectors and measures to combat this phenomenon
（An ILO code of practice）
International Labour Office, 2004
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内容説明・目次
内容説明
This ILO code of practice sets out guidance on practical responses to deal with violence at work in the services sectors in both public and private services. It was drawn up by an expert meeting, held in Geneva in October 2003, which included representatives nominated by governments, employers and workers. The Code identifies the roles and responsibilities of key stakeholders involved, and promotes a proactive approach to prevention of workplace violence, based on occupational safety and health management systems.
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