Effective knowledge management for law firms
著者
書誌事項
Effective knowledge management for law firms
Oxford University Press, c2004
- : cloth
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注記
Includes bibliographical references (p. 241-245) and index
内容説明・目次
内容説明
While there is significant interest in knowledge management as it applies to legal environments, there are very few books specifically focused on this topic. In Effective Knowledge Management for Law Firms, Matthew Parsons expertly fills this gap by drawing on his work with a leading commercial law firm, Mallesons Stephen Jaques. He examines how law firms can implement a knowledge strategy to support their business strategy, rather than getting beguiled by fad and
technology. Parsons first outlines the terrain, including what knowledge management means, the business and economics of law firms, and how lawyers work as knowledge workers. Then he introduces a methodology for creating and implementing law firm knowledge strategy, which brings together for the first
time the interrelated aspects of recruiting, training, research, document production, information management and digital knowledge strategy. Parsons goes beyond theories to provide detailed, practical help for the analysis, implementation, and measurement of performance-increasing initiatives. This book will be an invaluable resource for all those involved with the management and leadership of law firms and knowledge management initiatives.
目次
Introduction
Part I: Understanding the Terrain: Knowledge Management, Law Firms and Lawyers
1: It is Said that Law Firms Don't Get Knowledge Management
2: What is Knowledge Management all About?
3: The Business and Economics of Law Firms
4: Lawyers as Knowledge Workers: What Lawyers Do
Part II: Plotting and Sailing a Course: Creating and Implementing Law Firm Knowledge Strategy
5: What is a Law Firm Knowledge Strategy? How Do You Develop One?
6: Preparation 101: Culture Matters!
7: Consultation: Agreeing the processes for Change Management
8: Story: The Lawyer's Life in the New World
Part III: Recommendations for Your Personal, Interpersonal and Impersonal Knowledge Strategies
9: Personal Knowledge Strategy: Tacit is King
10: Interpersonal Knowledge Strategy: Creation and Projection
11: Impersonal and digital knowledge strategy
Appendixes: Resources to Increase Your Tacit Knowledge
Appendix 1. Selected Web Sites That I Use
Appendix 2. Software and Utilities to Know
Appendix 3. Glossary of Terms You Should Know
Appendix 4. Principles, Myths and Mistakes: Lists From the Gurus
Notes
Index
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