Living knowledge : the dynamics of professional service work
Author(s)
Bibliographic Information
Living knowledge : the dynamics of professional service work
Palgrave Macmillan, 2004
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
What should the next generation of knowledge management practices be? Living Knowledge offers an empirical perspective on the dynamic and living nature of knowledge in organizations, based on research on professional service work. The book starts from a perspective on knowledge as being constituted in practice and guides the reader through a diverse set of organizational experiences. These cases present a series of new concepts for understanding and managing knowledge, such as half-worked boundary objects, knowledge hyperstories, activity centered knowledge support and knowledge dramas.
Table of Contents
- Living Knowledge: Foundations and Frameworks
- A.Carlsen , R.Klev & G.Von Krogh Dealing with Ideas: On Creating New Work Practice
- G.Hakonsen Doing Knowledge Dramas: The Battle, the Mission, the Mystery, the Deep Play and the Carnival
- A.Carlsen Organising Knowledge Work(ers) The Production of Commitment in Flexible Organizations
- B.Rasmussen Enacting Knowledge Representations
- G.Ellingsen & E.Monteiro 'I Think I Understand What You Mean': Negotiating Intersubjective Understanding
- R.Rosness Dancing the Dilemmas: The "Mythological" Enabling of Collective Action
- E.Royrvik & E.Wulff Designing Knowledge Work Space. Archetypes of Professional Service Work as a Tool for Change
- R.Gjersvik & S.Blakstad Extending Practices: From Local to Organizational Knowledge Flows
- K.Bjorkeng , M.Skaret & K.M.Hydle Knowledge Hyperstories and Context Sensitive Knowledge Enabling
- E.Royrvik & A.Lindseth Activity Centred Knowledge Support
- G.J.Coll , S.Carlsen & A.Maehle Researching Living Knowledge
- R.Klev
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