The price of government : getting the results we need in an age of permanent fiscal crisis
著者
書誌事項
The price of government : getting the results we need in an age of permanent fiscal crisis
Basic Books, c2004
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注記
Includes bibliographical references (p. 337-360) and index
収録内容
- Getting a grip on the problem
- Setting the price of government
- Setting the priorities of government : buying results that citizens value (at the price they are willing to pay)
- Strategic reviews : divesting to invest
- Consolidation : smart mergers
- Rightsizing : the right work, the right way, with the right staff
- Buying services competitively
- Rewarding performance, not good intentions
- Smarter customer service : putting customers in the driver's seat
- Don't buy mistrust
- eliminate it
- Using flexibility to get accountability
- Make administrative systems allies, not enemies
- Smarter work processes : tools from industry
- Leading the transformation and managing the politics
内容説明・目次
内容説明
From the author of the best-selling Reinventing Government , a timely and important answer to the dilemma of constant fiscal crisis. Government fiscal problems have reached crisis proportions and generated headlines all over the country. In Oregon, schools are forced to close early because money to operate them runs out. In New York City, firehouse closings cause celebrity-studded neighborhood protests. Twenty-two state governors, from both parties and all regions of the country, have proposed tax increases to make up for falling revenues, rising expenses, and falling federal support. In Washington, the federal government projects a half-trillion-dollar deficit. The fiscal crisis in government at every level is the most severe it's been since World War II.Where David Osborne's 1992 New York Times bestseller Reinventing Government was descriptive, showing readers a new model of government then emerging around the country, The Price of Government is prescriptive. It offers specific solutions, drawn from the authors' ten years of experience applying reinvention strategies, and shows how to apply them in the context of a permanent fiscal crisis. The authors describe how a budget proces
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