Decision support systems and intelligent systems
Author(s)
Bibliographic Information
Decision support systems and intelligent systems
Pearson/Prentice Hall, Pearson Educational International, c2005
7th ed., international ed
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Note
Includes bibliographical references (p. 865-920) and index
Description and Table of Contents
Description
Appropriate for all courses in Decision Support Systems (DSS), computerized decision making tools, and management support systems.
Todays networked computer systems enable executives to use information in radically new ways, to make dramatically more effective decisions -- and make those decisions more rapidly. Decision Support Systems and Intelligent Systems, Seventh Edition is a comprehensive, up-to-date guide to todays revolutionary management support system technologies, and how they can be used for better decision making. In this thoroughly revised edition, the authors go far beyond traditional "decision support systems," focusing far more coverage on Web-enabled tools, performance analysis, knowledge management, and other recent innovations. The authors introduce each significant new technology, show how it works, and offer practical guidance on integrating it into real-world organizations. Examples, products, services, and exercises are presented throughout, and the text has been revised for improved clarity and readability. New and enhanced coverage includes: state-of-the-art data mining, OLAP, expert system, and neural network software; revamped coverage of knowledge management; and a far greater emphasis on the use of Web technologies throughout. Also covered in detail: data warehousing, including access, analysis, visualization, modeling, and support. This edition also contains DSS In Action boxes presenting real business scenarios for the use of advanced management support technology. Decision Support Systems and Intelligent Systems, Seventh Edition is supported by a Web site containing additional readings, relevant links, and other supplements.
Table of Contents
I. DECISION MAKING AND COMPUTERIZED SUPPORT 1
Chapter 1. Management Support Systems: An Overview 2
Chapter 2. Decision Making, Systems, Modeling, and Support 36
II. DECISION SUPPORT SYSTEMS 99
Chapter 3. Decision Support Systems: An Overview 100
Chapter 4. Modeling and Analysis 144
Chapter 5. Business Intelligence: Data Warehousing, Data Acquisition, Data Mining, Business Analysis, and Visualization 211
Chapter 6. Decision Support System Development 305
III. COLLABORATION, COMMUNICATION, ENTERPRISE DECISION SUPPORT SYSTEMS, AND KNOWLEDGE MANAGEMENT 359
Chapter 7. Collaborative Computing Technologies: Group Support Systems 361
Chapter 8. Enterprise Information Systems 408
Chapter 9 Knowledge Management 487
IV. INTELLIGENT DECISION SUPPORT SYSTEMS 537
Chapter 10. Artificial Intelligence and Expert Systems: Knowledge-Based System 538
Chapter 11. Knowledge Acquisition, Representation, and Reasoning 575
Chapter 12. Advanced Intelligent Systems 649
Chapter 13. Intelligent Systems Over the Internet 700 V. IMPLEMENTING MSS IN THE E-BUSINESS ERA 743 Chapter 14. Electronic Commerce 744
Chapter 15. Integration, Impacts, and the Future of the Management-Support Systems 800
Glossary 848
References 864
Index 921
by "Nielsen BookData"
