Medical assisting : essentials of administrative and clinical competencies

Author(s)

    • Keir, Lucille
    • Wise, Barbara A.
    • Krebs, Connie

Bibliographic Information

Medical assisting : essentials of administrative and clinical competencies

Lucille Keir, Barbara A. Wise, Connie Krebs

Thomson/Delmar Learning, c2003

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Note

Includes bibliographical references and index

System requirements for accompanying disk (Administrative Skills CD-ROM): Microsoft Windows 95, 98, NT4, 2000

System requirements for accompanying disk (Clinical Skills CD-ROM): Microsoft Windows 95 or later

Description and Table of Contents

Description

This competency-based learning system covers the administrative, clinical, and general areas necessary for entry-level employment as identified by the medical assistant role delineation study issued by the American Association of Medical Assistants. A listing of role delineation areas in each unit and in Appendix A make it easy to locate specific skills within each competency. A unit on related therapies presents information on complimentary and alternative treatments.

Table of Contents

Section I: Medical Health Care Roles and Responsibilies. Chapter 1: Health Care Providers. Chapter 2: The Medical Assistant. Chapter 3: Medical Ethics and Liability. Chapter 4: Interpersonal Communications. Chapter 5: The Office Environment. Section II: The Administrative Assistant. Chapter 6: Oral and Written Communication. Chapter 7: Records Management. Chapter 8: Collecting Fees. Chapter 9: Health Care Coverage. Chapter 10: Medical Office Management. Section III: The Clinical Medical Assistant. Chapter 11: Preparing for Clinical Duties. Chapter 12: Beginning the Patients Record. Chapter 13: Preparing Patients for Examinations. Chapter 14: Specimen Collection and Laboratory Procedures. Chapter 15: Diagnostic Tests, X-Rays, and Procedures. Chapter 16: Minor Surgical Procedures. Chapter 17: Assisting with Medications. Chapter 18: Emergencies, Acute Illness, and Accidents. Section IV: Behaviors and Health. Chapter 19: Behaviors Influencing Health. Section V: Employability Skills. Chapter 20: Achieving Satisfaction in Employment.

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