Process assessment and ISO/IEC 15504 : a reference book

著者

    • Loon, Han van
    • Cass, Ann

書誌事項

Process assessment and ISO/IEC 15504 : a reference book

by Han van Loon ; contributing authors, Ann Cass ... [et al.]

(The Kluwer international series in engineering and computer science, v. 775)

Springer, c2004

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注記

Includes bibliographical references (p. 269-276) and index

内容説明・目次

内容説明

"ISO/IEC 15504 - Process Assessment Standard: A Reference Book" provides the reader with guidance on the emerging ISO/IEC 15504 Process Assessment Standard. This is the first book dedicated to the standard. The standard goes beyond quality audits, to help you assess how well your organization performs. The book provides guidance for readers wishing to understand the power and benefits of a process approach and process assessment. It guides the reader through the various parts of the standard in an understandable and practical manner, grounded upon the people-process-product model.

目次

Yet another Quality Standard?- ISO/IEC 15504 Document Set.- Meeting the Requirements of ISO/IEC 15504.- The Measurement Framework.- Process Reference Models.- Process Assessment Models.- Process Lifecycle Models.- Assessor Competence and Building Assessment Teams.- SW CMM and CMMI Relationship to ISO/IEC TR 15504.- Annex 1 : ISO/IEC 15504 A Short History and Harmonization.- Annex 2: ISO/IEC CD15504-5 Proposed Process Assessment Model.- Annex 3: Glossary of Acronyms and Terms.

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