Simply better : winning and keeping customers by delivering what matters most

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Simply better : winning and keeping customers by delivering what matters most

Patrick Barwise, Seán Meehan

Harvard Business School Press, c2004

Available at  / 7 libraries

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Note

Includes bibliographical references (p. 197-208) and index

HTTP:URL=http://www.loc.gov/catdir/toc/ecip0411/2003025723.html Information=Table of contents

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