Communication for nurses : talking with patients

著者

    • Sheldon, Lisa Kennedy

書誌事項

Communication for nurses : talking with patients

Lisa Kennedy Sheldon

SLACK, c2004

大学図書館所蔵 件 / 3

この図書・雑誌をさがす

注記

Includes "Ten rules for talking with patients"-- p. [2] of cover

Includes bibliographical references (p. [135]-138) and index

収録内容

  • The first encounter: setting the stage for effective communication
  • The nurse as a person
  • Patients as people: standards to guide communication
  • Cultural diversity: translating awareness into competence
  • The nurse-patient relationship: a therapeutic relationship
  • Interviewing skills: a clinical art and science
  • Reading nonverbal cues and body language
  • Humor
  • Anger, anxiety, and difficult communication styles
  • Life-threatening illness and death
  • Patients with pain
  • Physical impairments to communication
  • Different age groups
  • Communicating with peers and other health care providers
  • Conflict resolution and negotiation skills
  • A conclusion and a beginning

詳細情報

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