Expectations and satisfaction among undergraduate students : a consumer behavior approach

著者

    • Southward, Leigh

書誌事項

Expectations and satisfaction among undergraduate students : a consumer behavior approach

Leigh Southward

UMI Dessertation Services, c2002

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注記

Includes bibliographical references (p. 94-107)

Thesis (Ph. D.)--University of Tennessee, Knoxville, 2002

UMI number: 3054146

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