The emotionally intelligent nurse leader
Author(s)
Bibliographic Information
The emotionally intelligent nurse leader
Jossey-Bass , AHA Press, c2005
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Note
Includes bibliographical references (p. 279-297) and index
Contents of Works
- Understanding emotional intelligence
- An age-old, new kind of nursing intelligence
- Emotions in a techno-illogical age
- Emotional intelligence and leadership
- Intelligently creating, sharing a vision, and setting an example
- Leaders who create
- Leaders who share a vision
- Leaders who set an example
- Intelligent transfer of information
- Downloading: honing emotional intelligence
- Uploading: coaching emotional intelligence
- Weathering a crash: conflict resolution in the health care environment
- Changing the culture of nursing and the organization
- Shaping the work environment and culture
- Rebuilding and upending the hierarchical pyramid
- The future of emotional intelligence for nursing leadership
Description and Table of Contents
Description
The Emotionally Intelligent Nurse Leader offers nursemanagers, health care leaders, and emerging leaders a useful guidefor identifying, using, and regulating their emotions (emotionalintelligence). As the author clearly demonstrates, harnessing thepower of emotional intelligence can transform the work environmentand the nursing profession as a whole. This important resourcecombines a strong theoretical base with illustrative case examplesand practical insights. Every day, nurse leaders must resolveconflict, form alliances, and coach others in a complicated healthcare environment. Each chapter in this book is designed to helpthese professionals identify, understand, and hone the skills ofemotional intelligence--skills that will bolster the nurseprofessional's ability to lead effectively. The EmotionallyIntelligent Nurse Leader explores how to invent an emotionallysensitive workplace culture, upend the hierarchy--makingleaders more responsive and line employees moreresponsible--and visualize and create an emotionallyintelligent workplace.
Table of Contents
Preface ix
About the Author xi
Introduction xiii
PART ONE: Understanding Emotional Intelligence
1. An Age-Old, New Kind of Nursing Intelligence 3
2. Emotions in a Techno-Illogical Age 20
3. Emotional Intelligence and Leadership 42
PART TWO: Intelligently Creating, Sharing a Vision, and Setting an Example
4. Leaders Who Create 69
5. Leaders Who Share a Vision 93
6. Leaders Who Set an Example 119
PART THREE: Intelligent Transfer of Information
7. Downloading: Honing Emotional Intelligence 141
8. Uploading: Coaching Emotional Intelligence 163
9. Weathering a Crash: Conflict Resolution in the Health Care Environment 184
PART FOUR: Changing the Culture of Nursing and the Organization
10. Shaping the Work Environment and Culture 215
11. Rebuilding and Upending the Hierarchical Pyramid 238
12. The Future of Emotional Intelligence for Nursing Leadership 262
References 279
Name Index 299
Subject Index 307
by "Nielsen BookData"
