Human resources business process outsourcing : transforming how HR gets its work done
著者
書誌事項
Human resources business process outsourcing : transforming how HR gets its work done
(The Jossey-Bass business & management series)
Jossey-Bass, c2004
1st ed
- (alk. paper)
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注記
Includes bibliographical references and index
HTTP:URL=http://www.loc.gov/catdir/bios/wiley047/2004011139.html Information=Contributor biographical information
HTTP:URL=http://www.loc.gov/catdir/description/wiley041/2004011139.html Information=Publisher description
収録内容
- Forces for change
- New roles for HR
- Evaluating the effectiveness of HR
- Design of the HR function
- Exult
- BP
- Bank of America
- International Paper
- Prudential
- Lessons learned
- Outsourcing and the future of HR
内容説明・目次
内容説明
In Human Resources Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) and James C. Madden V (the CEO of the top HR outsourcing firm), clearly show how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers with new opportunities to contribute directly to their companies' overall strategy and business performance. Step by step, the authors explore how the HR function in corporations is structured and include a template for analyzing a HR department's value, value added, and cost-to-serve. In this important resource, the authors explain new approaches organizations can take to improve HR administration and demonstrate how HR functions can be best organized.
目次
Preface. The Authors.
1. Forces for Change.
2. New Roles for HR.
3. Evaluating the Effectiveness of HR.
4. Design of the HR Function.
5. Exult.
6. BP.
7. Bank of America.
8. International Paper.
9. Prudential.
10. Lessons Learned.
11. Outsourcing and the Future of HR.
Index.
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