Highly recommended : English for the hotel and catering industry

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書誌事項

Highly recommended : English for the hotel and catering industry

Trish Stott & Rod Revell

Oxford University Press, 2004

New ed

  • student's book

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内容説明

This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector. Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.

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