Violence at work : causes, patterns and prevention

著者

edited by Martin Gill, Bonnie Fisher and Vaughan Bowie

Willan, 2002

Includes bibliographical references and index

Defining violence at work : a new typology / Vaughan Bowie
Occupational violence in industrialized countries : types, incidence patterns, and "at risk" groups of workers / Claire Mayhew
Causal factors of violence in the workplace : a human resource professional's perspective / A. Giles Arway
Developing a framework for understanding patterns of abuse and violence against businesses / Matt Hopkins
The process of employee violence : the building of a workplace explosion / James F. Kenny
Workplace violence in the USA : are there gender differences? / Shannon A. Santana and Bonnie S. Fisher
The prevention of violence affecting workers : a systems perspective / Mark Braverman
Standards for violence management training / Brodie Paterson and David Leadbetter
Why workplace bullying and violence are different : protecting employees from both / Oonagh Barron
Dealing with violence in the workplace : the experience of Canadian unions / Anthony Pizzino
The Assaulted Staff Action Program (ASAP) : ten-year analysis of empirical findings / Raymond B. Flannery
Violence at work : supporting the employee / Noreen Tehrani
Concluding comments