Managing change and innovation in public service organizations

Author(s)

Bibliographic Information

Managing change and innovation in public service organizations

Stephen P. Osborne and Kerry Brown

(Routledge masters in public management series)

Routledge, 2005

  • : hard
  • : pbk

Available at  / 21 libraries

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Note

Includes bibliographical references and index

HTTP:URL=http://www.loc.gov/catdir/toc/ecip0418/2004012505.html Information=Table of contents

Description and Table of Contents

Description

The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

Table of Contents

Part 1: Introduction Part 2: Managing Change in Public Service Organizations Part 3: Managing Innovation in Public Service Organizations Part 4: Conclusions

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