Understanding and managing diversity : readings, cases, and exercises
著者
書誌事項
Understanding and managing diversity : readings, cases, and exercises
Pearson/Prentice Hall, c2005
3rd ed
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
For courses in Diversity offered in business or humanities departments. Also ideal for special topics courses in Human Resource Management, Organizational Behavior, and Human Relations.
Combining varied readings, real-world cases and thought-provoking exercises, Understanding and Managing Diversity prepares today's students to enter an increasingly broad workplace where diversity must not only be accepted, but also understood.
目次
I. INDIVIDUAL PERSPECTIVES ON DIVERSITY.
1. I AM
2. Multicultural Education and Equity Awareness Quiz (Are You Being Mislead?).
3. What is Your Workforce IQ? Canadian Version.
4. Body Ritual Among the Nacerima.
5. Nacerima Extended.
6. Increasing Multicultural Understanding: Uncovering Stereotypes.
7. Choosing the Board.
8. Reincarnation.
9. A World View of Cultural Diversity.
II. PERSPECTIVES ON ORGANIZATIONS AND DIVERSITY.
10. Treasure Hunt Cross-Cultural Inventions and Contributions.
11. The Emotional Connection of Distinguishing Differences and Conflict.
12. Transcendus Exercise.
13. Intercultural Communication: A Current Perspective.
II. GROUP IDENTITY PERSPECTIVES ON DIVERSITY.
14. White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences through Work in Women's Studies.
15. The Power of Talk: Who Gets Heard and Why.
16. Briarwood Industries.
17. The Negative Consequences of Male Privilege.
18. Is This Sexual Harassment?
19. One Mans Viewpoint
20. Briefing Paper.
21. Generational Diversity Role Play Exercise.
22. The Aging Population: Exploring Workplace Issues.
23. Innovative Work Models for Older Workers.
24. Contradictions and Mixed Messages: Lesbian, Gay, Bisexual and Transgender Issues in the Workplace.
25. A Letter from an American Factory Worker.
26. Challenges.
27. Musical Chairs.
28. Accommodating Challenges.
29. Dilemmas at Valley Tech.
30. Does Social Class Make a Difference?
31. Religion, Culture and Management in the New Millennium.
32. Religion and Work.
33. Exploring Religious Diversity: An Exercise.
34. Accepting Diverse Practices.
35. Media Messages.
III. ORGANIZATIONAL PERSPECTIVES ON DIVERSITY.
36. Exploring Diversity in Your Organization.
37. Making Differences Matter: A New Paradigm for Managing Diversity.
38. Building A Business Case for Diversity.
39. Diversity in the Workplace: Ethics, Pragmatism, or Some of Both?
40. How Canada Promotes Workplace Diversity.
41. What Happened at Coca Cola?
42. Culture and Gender in Fords Mexican High Performance Plant.
43. Believability: A Case in Diversity in Law Enforcement.
44. Nightmare on Wall Street.
45. From Tailhook to Tailspin: A Dishonorable Decade of Sexual Harassment in the U.S. Military.
46. The Cracker Barrel Restaurants.
47. Evaluating Organizational Commitment to Diversity: Auditing Organizational Websites.
48. Evaluating Diversity in the Real World: Conducting a Diversity Audit.
Contributors.
Index.
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