Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction
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書誌事項
Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction
Haworth Hospitality Press, c2004
- : hbk
- : pbk
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注記
"Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction has been co-published simultaneously as Journal of quality assurance in hospitality & tourism, volume 5, numbers 2/3/4 2004"
Includes bibliographical references and index
