The library's continuous improvement fieldbook : 29 ready-to-use tools
Author(s)
Bibliographic Information
The library's continuous improvement fieldbook : 29 ready-to-use tools
American Library Association, 2003
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Note
Includes bibliographical references (p. 131-132)
Description and Table of Contents
Description
Using these continuous improvement tools, mapped to the specific out-comes needed, your library team will consistently add value to its community, make a difference to customers, and improve services. The material for this book grew out of the co-authors' work over the past three years with the Indiana Continuous Improvement Initiative, a new approach to library planning and management that incorporates systems thinking models, sponsored by the state's Library Federation.
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