FedEx delivers : how the world's leading shipping company keeps innovating and outperforming the competition

著者

    • Birla, Madan

書誌事項

FedEx delivers : how the world's leading shipping company keeps innovating and outperforming the competition

Madan Birla

John Wiley, c2005

  • : cloth

大学図書館所蔵 件 / 全11件

この図書・雑誌をさがす

注記

Includes bibliographical references (p. 199-201) and index

内容説明・目次

内容説明

An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges. Innovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that highlight its effectiveness, and offers valuable ideas that lead managers through the process of implementing those practices. By breaking innovation down to its three simplest steps-generation, acceptance, and implementation of ideas-and offering proven leadership practices that really work, FedEx Delivers offers unique insight and invaluable advice on building an organization that can adapt to any challenge and meet any goal in today's highly competitive global economy.

目次

Preface ix Acknowledgments xiii About the Author xv Introduction xix Chapter 1 Innovating and Outperforming the Competition 1 Chapter 2 FedEx's Innovation Journey 19 Chapter 3 Why Organizations Do Not Innovate 41 Chapter 4 The Five Dimensions of an Innovation and Performance Culture 61 Chapter 5 Engage Employees in the Enterprise 83 Chapter 6 Expect and Help Employees to Continually Grow 101 Chapter 7 Create a Secure Environment for Expression and Acceptance of Creative Ideas 127 Chapter 8 Encourage Collaborative Development of Creative Ideas 155 Chapter 9 Tap Employees' Commitment 173 Conclusion: Continuing to Lead the Way 193 Bibliography 199 Index 203

「Nielsen BookData」 より

詳細情報

ページトップへ