Up close & personal? : customer relationship marketing @ work

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Up close & personal? : customer relationship marketing @ work

Paul R. Gamble ... [et al.]

Kogan Page, 2003

2nd ed

Available at  / 1 libraries

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Note

Previous ed.: / Paul R. Gamble, Merlin Stone and Neil Woodcock. 1999

Includes bibliographical references (p. 372-376) and index

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