Quality management
著者
書誌事項
Quality management
（The Irwin/McGraw-Hill series in operations and decision sciences）（McGraw-Hill international editions）（McGraw-Hill higher education）
McGraw-Hill/Irwin, c2005
3rd ed., international ed
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注記
Includes index
内容説明・目次
内容説明
Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. Quality Management, 3/e, text presents a comprehensive approach to quality improvement, including Dr. W. Edwards Deming's philosophy of quality, productivity, and competitive position, thorough coverage of process improvement, Six Sigma, the DMAIC model, and much more The text is motivated by integrated quality improvement stories, examples, and mini-case studies to help students better understand the application and impact of Quality Management and Improvement. The third edition includes a major new section on quality administration.
目次
1. Fundamentals of Quality2. Fundamentals of Statistical Studies3. Defining and Documenting a Process4. Basic Probability and Statistics5. Stabilizing and Improving and Process with Control Charts6. Attribute Control Charts7. Variables Control Charts8. Out-of-Control Patterns9. Diagnosing a Process10. Specifications11. Process Capability and Improvement Studies12. Taguchi Methods - Quality Improvement in Product and Process Design13. Inspection Policy14. Deming's 14 Points and the Reduction of Variation15. Some Current Thinking About Statistical Studies and Practice
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