{"@context":{"owl":"http://www.w3.org/2002/07/owl#","bibo":"http://purl.org/ontology/bibo/","foaf":"http://xmlns.com/foaf/0.1/","rdfs":"http://www.w3.org/2000/01/rdf-schema#","prism":"http://prismstandard.org/namespaces/basic/2.0/","cinii":"http://ci.nii.ac.jp/ns/1.0/","dc":"http://purl.org/dc/elements/1.1/","dcterms":"http://purl.org/dc/terms/"},"@id":"https://ci.nii.ac.jp/ncid/BA73439891.json","@graph":[{"@id":"https://ci.nii.ac.jp/ncid/BA73439891#entity","@type":"bibo:Book","foaf:isPrimaryTopicOf":{"@id":"https://ci.nii.ac.jp/ncid/BA73439891.json"},"dc:title":[{"@value":"思わず誰かに話したくなる「超」一流のサービス50のヒント"},{"@value":"オモワズ ダレカ ニ ハナシタクナル チョウ イチリュウ ノ サービス 50 ノ ヒント","@language":"ja-hrkt"}],"dcterms:alternative":["Why service stinks-- and exactly what to do about it!","思わず誰かに話したくなる超一流のサービス50のヒント"],"dc:creator":"T・スコット・グロス著 ; ディスカヴァー・クリエイティブ訳","dc:publisher":[{"@value":"ディスカヴァー・トゥエンティワン"}],"dcterms:extent":"186p","cinii:size":"19cm","dc:language":"jpn","dc:date":"2004","cinii:ncid":"BA73439891","cinii:ownerCount":"6","foaf:maker":[{"@type":"foaf:Person","foaf:name":[{"@value":"Gross, T. Scott"}]},{"@id":"https://ci.nii.ac.jp/author/DA14413698#entity","@type":"foaf:Person","foaf:name":[{"@value":"ディスカヴァークリエイティブ"},{"@value":"ディスカヴァー クリエイティブ","@language":"ja-hrkt"}]}],"bibo:owner":[{"@id":"https://ci.nii.ac.jp/library/FA007910","@type":"foaf:Organization","foaf:name":"大阪体育大学 図書館","rdfs:seeAlso":{"@id":"http://lib.ouhs.ac.jp/CARIN/CARINOPACLINK.HTM?OIN=BA73439891"}},{"@id":"https://ci.nii.ac.jp/library/FA007954","@type":"foaf:Organization","foaf:name":"追手門学院大学 附属図書館","rdfs:seeAlso":{"@id":"https://lib-opac.otemon.ac.jp/opac/opac_openurl/?ncid=BA73439891"}},{"@id":"https://ci.nii.ac.jp/library/FA008006","@type":"foaf:Organization","foaf:name":"関西外国語大学 図書館 学術情報センター (中宮)","rdfs:seeAlso":{"@id":"https://opac1.kansaigaidai.ac.jp/iwjs0015opc/ufirdi.do?ufi_target=ctlsrh&ncid=BA73439891"}},{"@id":"https://ci.nii.ac.jp/library/FA01592X","@type":"foaf:Organization","foaf:name":"共栄大学 図書館","rdfs:seeAlso":{"@id":"https://opac.kyoei.ac.jp/gate?module=search&path=search&method=search&searchForm.library=true&searchForm.orderNumber=BA73439891"}},{"@id":"https://ci.nii.ac.jp/library/FA018484","@type":"foaf:Organization","foaf:name":"嘉悦大学 図書館","rdfs:seeAlso":{"@id":"https://opac.kaetsu.ac.jp/gate?module=search&path=search&method=search&searchForm.library=true&searchForm.orderNumber=BA73439891"}},{"@id":"https://ci.nii.ac.jp/library/FA018994","@type":"foaf:Organization","foaf:name":"埼玉女子短期大学 図書館"}],"prism:publicationDate":["2004.5"],"cinii:note":["記述は第2刷(2004.6刊)による"],"dc:subject":["NDC8:673.3","NDC9:673.3"],"foaf:topic":[{"@id":"https://ci.nii.ac.jp/books/search?q=%E8%B2%A9%E5%A3%B2%E7%AE%A1%E7%90%86","dc:title":"販売管理"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E3%82%B5%E3%83%BC%E3%83%93%E3%82%B9","dc:title":"サービス"}],"dcterms:hasPart":[{"@id":"urn:isbn:4887593074"}]}]}