Customers for life : how to turn that onetime buyer into a lifetime customer

書誌事項

Customers for life : how to turn that onetime buyer into a lifetime customer

Carl Sewell and Paul B. Brown

Doubleday, 2002

Revised ed

  • : pbk

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注記

"Completely revised and with five new chapters added by the authors"

"A Currency book"--T.p. verso

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