Unwritten flaws of Indian bureaucracy : ground rules of inscrutable public (and private!) bureaucracies. why you will falter in the bureaucratic maze and how you can get the better of it.
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Unwritten flaws of Indian bureaucracy : ground rules of inscrutable public (and private!) bureaucracies. why you will falter in the bureaucratic maze and how you can get the better of it.
Pustak Mahal, 2004
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