Intercultural business communication
Author(s)
Bibliographic Information
Intercultural business communication
Pearson Prentice Hall, c2004
3rd ed
- : [pbk.]
Available at / 4 libraries
-
No Libraries matched.
- Remove all filters.
Note
Includes bibliographical references and index
Description and Table of Contents
Description
For International/Intercultural Business Communication and Negotiation courses, or courses in Organizational Behavior and Communication. Also appropriate as a supplement for courses in which intercultural communication is a major component.
This text prepares today's students to compete and manage domestic and international diversity in an increasingly multinational business arena. It uses research involving three Delphi panels of experts' perceptions of the importance of the topics covered as the basis for its contents.
Table of Contents
1. The Nature of Intercultural Communication.
2. Universal Systems.
3. Contrasting Cultural Values.
4. Cultural Shock.
5. Language.
6. Oral and Nonverbal Communication Patterns.
7. Written Communication Patterns.
8. Global Etiquette.
9. Business and Social Customs.
10. Intercultural Negotiation Process.
11. Intercultural Negotiation Strategies.
12. Laws Affecting International Business and Travel.
Appendix A: Glossary.
Appendix B: Answers to Exercises.
Index.
by "Nielsen BookData"