Promoting reasonable expectations : aligning student and institutional views of the college experience

Author(s)
    • Miller, Thomas E., 1948 Nov. 25-
Bibliographic Information

Promoting reasonable expectations : aligning student and institutional views of the college experience

Thomas E. Miller ... [et al.]

(The Jossey-Bass higher and adult education series)

Jossey-Bass, c2005

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Note

Includes bibliographical references and index

Description and Table of Contents

Description

Promoting Reasonable Expectations offers a thorough examination of student expectations of college. The book includes an examination of key issues such as the classroom setting, student services, and campus life. This unique resource contrasts student expectations with their actual experiences and identifies effective strategies for addressing the disjunctions between expectation and reality. Written by leading figures in the field of student affairs and sponsored by NASPA (National Association of Student Personnel Administrators), Promoting Reasonable Expectations offers insights about student expectations as defined by their ethnicity, age, gender, transfer student status, and more. Based on solid research, this groundbreaking book explores why it is useful to consider expectations in the context of student relationships and higher educational institutions. The book also: Outlines what colleges have to do to help create student expectations that are reasonable while simultaneously meeting those student expectations that are fair Reviews student expectations regarding the myriad services that support their learning and the college experience Addresses expectations regarding the cost of higher education and explores the expectations of students and their families compared with the reality of college costs Shows the gap between student expectations of degree attainment as compared to the reality

Table of Contents

Preface. The Authors. 1. Introduction (Thomas E. Miller). 2. Why Should We Care About Student Expectations? (Jeffrey A. Howard). 3. What Students Expect from College and What They Get (George D. Kuh, Robert M. Gonyea, and Julie M. Williams). 4. When Expectations and Realities Collide: Environmental Influences on Student Expectations and Student Experiences (Larry Moneta and George D. Kuh). 5. Campus Services: What Do Students Expect? (Frank P. Ardaiolo, Barbara E. Bender, and Gregory Roberts). 6. Student Expectations About Paying for College: Are They Reasonable? (John H. Schuh and Leah Ewing Ross). 7. Student Persistence and Degree Attainment (Thomas E. Miller). 8. Life After College (Susan R. Komives and Elizabeth M. Nuss). 9. The Influence of Selected Students Characteristics on Their Expectations of College (Gwendolyn J. Dungy, Patricia A. Rissmeyer, and Gregory Roberts). 10. Institutional Type and Students Expectations (Wilma J. Henry, Penelope H. Wills, and Harold L. Nixon). 11. Expectations of Multiple Publics (Barbara E. Bender, John Wesley Lowery, and John H. Schuh). 12. Perspectives from the Field (Thomas E. Miller and Barbara E. Bender). 13. Conclusion (Thomas E. Miller).

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